Meet the Team

The people behind the repair process.

Behind every repair is a team focused on doing the job right. From diagnostics to final testing, our staff works together to deliver dependable service and a better customer experience.

Sandy, President

CEO / President

Sandy Zimmerman

Leads VT Services with a focus on dependable repair support, customer relationships, and long-term service standards.

Jodi, Chief Operating Officer

Chief Operating Officer

Jodi Ortiz

Oversees daily operations, service coordination, communication, and the workflows that keep repairs moving smoothly.

Dan, Lead Technician and Service Manager

Service Manager

Dan Swartz

Guides diagnostics, repair quality, and service decisions across the devices customers rely on every day.

Team Values

Clear communication, careful diagnostics, practical repair decisions.

Precision

Each repair starts with a detailed diagnosis.

Each device is carefully inspected before any repair begins. Our team identifies the real issue, explains the best repair path, and focuses on fixing what is needed without unnecessary replacement.

Communication

Customers know what is happening next.

From intake to completion, we keep customers informed with clear estimates, repair updates, approval steps, and pickup or shipping expectations.

Need help from the team?

Start a repair or ask a question before you visit or ship.